Communication Policy

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Bridge Clinic Communication Policy



Telephone Calls:

Patients are able to contact Bridge Clinic via telephone on
08 8539 3232 between the hours of
8.30am – 7.00pm Monday to Friday and between
8.30am – 11.30am on Saturdays.
Public Holidays are excluded.

In an emergency dial 000

For healthcare after hours and on public holidays,
call or attend the Murray Bridge Soldiers’ Memorial Hospital on
08 8535 6777

Patients are encouraged to make an appointment to speak with a Doctor or come in to see the daily emergency doctor, however in certain circumstances patients may leave a phone message and where appropriate the doctor will return the call within 24hrs. A practice staff member may call to advise you the doctor would like to see you via an appointment. If your call is urgent it will be put through to a nurse and will be triaged accordingly.

Email:

Bridge Clinic has an email address that patients can use to send through simple communications to practice staff. This email address is checked on a regular basis and any email received will be acknowledged in a reply and passed on to the addressee. All relevant emails will be stored in your patient record.