Compliments and Complaints
Complaints
If you have a complaint about any aspect of the service you have received at the Clinic we would like to hear about it so that we may be able to respond and so attempt to improve our service.
The following options are open to you:
1 First discuss the issue with your own doctor.
2 Seek to discuss the problem with the Manager, Jill Coombe if you think that is appropriate.
3 If you still feel that your complaint has not been addressed then you may contact the
Practice Code Of Ethics
Medical Board of SA
The Registrar
PO Box 791
North Adelaide SA 50006
Phone: 8219 9800
The Registrar
PO Box 791
North Adelaide SA 50006
Phone: 8219 9800
AMA (SA)
PO Box 134
North Adelaide 5006
Phone: 8267 4355
http://www.ama.com.au/
http://www.ama.com.au/
Health & Community Services Complaints Commission
PO Box 199
Rundle Mall Adelaide 5000
Toll Free: 1800 232 007
http://www.hcscc.sa.gov.au
PO Box 199
Rundle Mall Adelaide 5000
Toll Free: 1800 232 007
http://www.hcscc.sa.gov.au
This Practice abides by the Australian Medical Association’s code of ethics. A copy of the code may be obtained by contacting the above Association on 8267 4355.